18/07/2025 às 12:13 finance

Dormant Account Reactivation: How to Bring It Back to Life

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5min de leitura


In India, many bank accounts become inactive over time due to lack of transactions. Such accounts are classified as dormant accounts by banks. This article will provide an in-depth understanding of dormant accounts, why they become inactive, the implications, and a detailed step-by-step guide on how to reactivate them. It also highlights how financial marketplaces like bajajfinservmarkets.in can help you stay financially active and avoid dormancy.

What is a Dormant Account

A dormant account is a bank account that has had no customer-initiated transactions for a prolonged period, usually between 12 and 24 months, depending on the bank’s policy. These accounts are not closed but are temporarily inactive. The inactivity could be due to no deposits, withdrawals, or even non-financial transactions like cheque book requests or address updates. Banks mark such accounts dormant to protect customers from fraud and unauthorised access.

Dormant accounts remain safe, and the funds inside continue to earn interest, but the account holder cannot carry out transactions until the account is reactivated. This classification helps banks monitor inactive accounts and ensures regulatory compliance.

Why Do Accounts Become Dormant?

Accounts become dormant primarily due to prolonged inactivity, where no customer-initiated transactions occur for a specified period. This inactivity can result from various personal or financial reasons that lead to the account being unused for long stretches. 

Multiple Accounts and Neglect

Many customers hold more than one bank account but use only a few regularly. The others may remain inactive unintentionally.

Change in Financial Circumstances

Relocation, job changes, or shifts in financial priorities can lead to accounts being forgotten.

Long-term Investments

Accounts opened for specific purposes like fixed deposits or future savings might not see frequent transactions.

Lack of Awareness

Some customers are unaware that inactivity leads to dormancy and the restrictions that follow.

Understanding these reasons helps customers take proactive steps to keep their accounts active and avoid inconvenience.

Implications of a Dormant Account

When an account becomes dormant, banks restrict its usage to protect customers from fraud or misuse. You cannot withdraw money, issue cheques, or perform online transactions. However, your balance remains intact and continues to earn interest as per the account type.

Dormant accounts can affect your credit score and financial history if linked to loans or credit facilities. Moreover, if you need to access funds urgently, the reactivation process might cause delays. Therefore, it is essential to keep your account active or reactivate it promptly if dormant.

How to Reactivate a Dormant Account in India

Reactivating a dormant account involves a few straightforward steps, which may vary slightly between banks but generally follow a similar process:

Visit Your Bank Branch in Person

Most Indian banks require you to visit the branch where you hold the account. This step is crucial for identity verification and to prevent fraud.

Submit a Written Request or Reactivation Form

You must fill out a reactivation form or submit a written request to the bank. This document should include your account details and a clear request to reactivate the account.

Complete KYC (Know Your Customer) Formalities

If your KYC details are outdated or incomplete, you will need to update them. Submit valid identity proofs such as Aadhaar, PAN card, passport, or voter ID. Address proof may also be required.

Provide Recent Passport-sized Photographs

Banks typically ask for fresh photographs to update their records.

Perform a Financial Transaction

After submitting the documents and request, you may need to perform a transaction like a deposit, withdrawal, or fund transfer to activate the account fully.

Wait for Confirmation

The bank will verify your documents and process the request. Reactivation can take a few hours to a few days depending on the bank’s internal procedures.

Documents Required for Reactivation

To ensure a smooth reactivation process, keep the following documents ready:

  • Valid photo identification (Aadhaar card, PAN card, passport, voter ID)
  • Proof of address (utility bills, ration card, or other government-issued documents)
  • Recent passport-sized photographs
  • Reactivation request letter or form signed by the account holder(s)

Having these documents ready will speed up the process and avoid multiple visits to the bank.

Reactivation Process for Different Account Types

The reactivation process can vary depending on the type of account:

Savings and Current Accounts

These require KYC updates and a transaction to reactivate. The process is usually straightforward.

Joint Accounts

All account holders may need to be present or provide authorisation.

Non-Individual Accounts

For business or corporate accounts, additional documents such as board resolutions, authorised signatory proofs, and company registration certificates may be required.

Banks like Union Bank of India, SBI, Karnataka Bank, and IPPB have clear guidelines on their websites detailing these processes, which helps customers prepare accordingly.

Tips to Avoid Dormancy

Preventing your account from becoming dormant is easier than reactivating it. Here are some useful tips:

Make Regular Transactions

Even small deposits or withdrawals keep your account active.

Use Online and Mobile Banking

Digital transactions count towards account activity.

Update KYC Details Promptly

Ensure your documents and contact information are current.

Set Reminders

Mark your calendar to perform transactions periodically.

Stay Informed

Follow your bank’s communication for any changes in account policies.

Role of Financial Marketplaces Like Bajaj Finserv Markets

Financial marketplaces such as bajajfinservmarkets.in offer a convenient way to manage your finances. They provide tools for tracking investments, making transactions, and accessing financial products. Using such platforms encourages regular engagement with your accounts, reducing the risk of dormancy. Additionally, they offer educational resources to help you understand your financial health better.

By integrating digital financial services into your routine, you can maintain account activity effortlessly and stay updated on your financial portfolio.

Conclusion

Dormant accounts are a common occurrence but can cause inconvenience if not addressed timely. Understanding what a dormant account is, why it becomes inactive, and how to reactivate it empowers you to manage your finances better. Regular account activity and using financial marketplaces like bajajfinservmarkets.in can help you avoid dormancy altogether. Staying proactive with your banking ensures uninterrupted access to your funds and smooth financial management. By following the steps outlined, you can bring your dormant account back to life securely and efficiently.

18 Jul 2025

Dormant Account Reactivation: How to Bring It Back to Life

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